Privacy Policy
Last updated: March 2024
Security Commitment
As security professionals, we understand the critical importance of data protection. Our privacy practices are built on the same principles of vigilance and protection that guide our security services. We are committed to safeguarding your information with the highest industry standards.
Information We Collect
We collect and process the following types of information:
- Personal identification and contact details
- Property information for security assessments
- System access logs and security credentials
- CCTV footage (where applicable)
- Alarm activation and response history
- Technical data about your security system
- Communications and correspondence records
How We Use Your Information
Your information is used for the following purposes:
- Providing and maintaining your security services
- 24/7 monitoring and emergency response
- System maintenance and technical support
- Security assessments and recommendations
- Compliance with legal and regulatory requirements
- Service improvements and system updates
- Communication about your security system
Data Security Measures
We implement robust security measures including:
- End-to-end encryption for all sensitive data
- Multi-factor authentication for system access
- Regular security audits and penetration testing
- ISO 27001 certified data handling processes
- Secure, monitored data centers
- Strict access control and authentication protocols
Information Sharing
We share information only with:
- Emergency services when required
- Authorized monitoring station personnel
- Certified installation and maintenance teams
- Law enforcement agencies (when legally required)
Your Rights
You have the right to:
- Access your personal data
- Request data correction or deletion
- Restrict data processing
- Data portability
- Object to processing
- Review security footage (where applicable)
Retention Period
We retain your information for:
- CCTV footage: 30 days (unless required for investigation)
- System logs: 12 months
- Account information: Duration of service plus 7 years
- Security assessments: 5 years
Contact Our Data Protection Officer
For any privacy-related inquiries or to exercise your rights, contact our DPO:
Email: dpo@Security Services.com
Phone: 0800 123 4567
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